Ace565's Terms and Conditions – Applicable to all members

Ace565 is an online gaming platform offering slots, Live Casino, Sports Betting, and more for users in Bangladesh. By using the ace565 website or mobile app, you agree to these Terms and Conditions.

These Terms and Conditions constitute a legal agreement between you and ace565. ace565 reserves the right to modify these terms at any time, and your continued use of the platform after any changes constitutes acceptance of the updated terms.

Ace565 is operated for entertainment purposes only. ace565 is not liable for any financial gains or losses incurred through the use of its services. Think of gaming as entertainment, not a way to make money.

To register and use ace565 services, the following conditions must be met:

• You must be 18 years of age or older. ace565 does not provide services to minors.
• Each individual may only open one ace565 account. Creating multiple accounts may result in all accounts being terminated.
• All information provided at registration must be accurate, truthful, and up to date.
• To use ace565 services, you must register with your own phone number.
• Ace565 is not accessible from countries or regions where online gaming is prohibited by law.

Ace565 may request KYC (Know Your Customer) verification at any time. If you are unable to submit a national ID or other valid identity document, ace565 reserves the right to temporarily suspend or permanently close your account.

The security of your ace565 account is entirely your responsibility. Never share your password with anyone. ace565 will never ask for your password by phone or message.

• Use a strong password for your account and change it regularly.
• If you notice any suspicious activity, contact ace565 Support immediately.
• You are solely responsible for all transactions made from your account.
• Ace565 recommends keeping Two-Factor Authentication (2FA) enabled on your account.

Account transfers are prohibited. Buying, selling, or transferring your ace565 account to anyone else is strictly prohibited. If such activity is detected, the account will be immediately suspended and the balance may be forfeited.

To deposit at ace565, you can use approved mobile banking methods including Mobile Banking, Nagad, and Rocket. Minimum and maximum deposit limits apply and are always kept up to date on the ace565 deposit page.

• All deposits at ace565 must be made using a payment method registered in your own name.
• Deposits from third-party accounts or unknown sources are not accepted.
• Withdrawal requests are typically processed within 15–30 minutes of verification.
• Withdrawals can only be made to the same payment method used for the deposit.
• Ace565 reserves the right to suspend withdrawals in cases of suspected fraud or suspicious transactions.

Ace565 regularly offers a variety of bonuses and promotions — including welcome bonuses, daily cashback, reload bonuses, free spins, and more. Each bonus comes with its own terms and wagering requirements.

• Wagering Requirement: A specified wagering amount must be met before bonus funds can be withdrawn. Typically, a wagering requirement of 20x–30x the bonus amount applies.
• Bonuses are only valid for use on games designated by ace565.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• Ace565 may withdraw or modify any bonus at its discretion.
• If bonus abuse is detected, ace565 may void the bonus and any associated winnings.

All games at ace565 are powered by fully certified RNG (Random Number Generator) technology. The outcome of every round is independent and is not influenced by previous results.

• If a technical issue affects the outcome of a game, ace565 reserves the right to cancel that round and refund the bet.
• The results recorded on ace565's servers are final. Client-side screenshots will not be accepted as evidence.
• Ace565 is not responsible for any bets lost due to internet disconnection during gameplay.
• If a software error causes an abnormal win in any game, ace565 reserves the right to withhold that payout.

Ace565 displays the RTP (Return to Player) rate for every game transparently. ace565 believes that transparency is the foundation of long-term trust.

The following activities are strictly prohibited at ace565 and may result in account termination if detected:

• Creating multiple accounts to exploit the bonus system.
• Using bots, automated software, or scripts to play games.
• Using the ace565 platform for money laundering or any suspicious financial activity.
• Harassing or threatening other members.
• Attempting to hack or gain unauthorized access to ace565's systems.
• Creating an account with false information or cheating during the verification process.
• Depositing using third-party funds.

Ace565 treats the security of your personal information as a top priority. Any information collected at registration is used solely for the purpose of providing ace565 services.

• Ace565 never sells your personal information to third parties.
• Information may be required to be disclosed to regulatory authorities in cases of legal obligation.
• Ace565 uses SSL encryption to keep all data transfers secure.

For more details on ace565's privacy practices, visit the Privacy Policy View Page.

You can request to close your account at any time through ace565 support. All valid balances must be withdrawn before the account is closed.

Ace565 may temporarily or permanently close any account for the following reasons:

• Violation of these Terms and Conditions.
• Failure to pass KYC verification or providing false information.
• If there is suspicion of money laundering or fraud.
• If there is evidence of an account being managed on behalf of a minor.

For permanently closed accounts, ace565 is not obligated to provide a reason, and any bonus balance will not be refunded. However, members may retain the right to withdraw their verified real deposit balance.

Ace565 believes gaming should be a form of entertainment and should never have a negative impact on your life. We encourage all our members to play responsibly.

• Ace565 allows you to set deposit limits — daily, weekly, or monthly.
• You may activate a cooling-off period at any time.
• You may also request a permanent self-exclusion through Support.
• Ace565 may reach out to a member if signs of gaming addiction are identified.

To learn more about responsible gaming, visit the Responsible Gaming Visit Page.

Ace565 reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, ace565 will make every effort to notify members in advance via email or platform notification.

Continued use of ace565 after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed of the latest terms and conditions.

If you have any questions or complaints about these Terms and Conditions, the ace565 support team is always here to help.

• Email: [email protected]
• Live Chat: Live chat support is available directly on the ace565 platform.
• Support Hours: 24 hours a day, 7 days a week.

Ace565 aims to resolve all complaints as quickly as possible, typically within 24 hours.